How

Signs of a Failed SSD

Unlike hard drives that often begin to act strangely before a total failure, SSDs typically give no warning whatsoever.  It's common for an SSD to work perfectly fine one day, then the next day the computer just fails to boot.  Often, the computer will just hang at the BIOS or UEFI post screen as long as the SSD remains connected.

Because an SSD is essentially like a mini RAID array of NAND chips, a lot of math is happening every time data is read/written to it.  All it takes is one NAND chip to malfunction and it's suddenly going haywire.  The most typical symptom of a failed SSD is that its firmware will malfunction due to a degraded NAND chip or bad sectors and it'll hang in a busy state.  Because the computer is receiving a constant busy signal from the SSD, it usually just locks up the machine until it is removed.

How

The Challenge of SSD Recovery

Spinning platter hard disk drives have been in use for over 50 years.  So there has been plenty of time for experts to develop data recovery technology to meet the demand for data recovery.  By comparison, SSDs are very new to the world scene.  This presents a significant challenge when things go wrong and data recovery is required.

Because we're committed to providing a complete service to our resellers and IT service providers, we've taken the plunge and greatly expanded our capabilities in this regard.  Having purchased tools and technology from as far away as Russia, we are now able to offer recovery from failed SSDs of nearly all major brands and models.

Typically, recovery from SSDs involves first putting the drive into a special factory kernel mode.  Next, a custom data recovery firmware is uploaded into the SSD's controller and RAM.  This custom data recovery firmware code allows us to direct read the NAND chips, build logical data translation tables, and ultimately extract and rebuild the original data.

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