ST500DM002 Doesn't ID

[protech]

I have a drive ST500DM002 with KC47 FW. It gets ready when powered on almost immediately without any unusual noise but its not ID'ed at all and it doesn't spin down. In Terminal it gives the following reading. I was wondering if someone can shade some light on it....

Thanks

Boot 0x10M
Spin Up[0x00000000][0x0000B67C][0x0000BA10]
Trans.

Rst 0x10M
MC Internal LPC Process
Spin Up
(P) SATA Reset

MCMTFileHandler: EXCEPTION: Failed MCMT read request
Dither
Dither
Dither
Dither
Dither
Dither
Dither
Dither
Dither
Dither
Dither
Dither

 

[hddguy]

MCMTFileHandler: EXCEPTION: Failed MCMT read request

On attempting to read ID do you see 'DWF' flag at status registers?

 

[protech]

Yes, the DWF on status register along with ERR and ABR. On CTRL -Z it gives F3 T>
where do i go from there?

 

[hddguy]

Then the $Bitmap of media cache is bad and needs to be cleared.

 

[protech]

Then the $Bitmap of media cache is bad and needs to be cleared.

Thanks for the reply hddguy,

how do i do that? The Media Cache I can disable from "Edit HDD ID" but i'm a little lost on how to "clear" it.

 

[hddguy]

Case was repaired in teamviewer

 

[Jared]

Willing to share how you cleared the $Bitmap? I can't say I've ever dealt with this issue before.

Was it just another matter of shorting the read channel at the right time?

 

[protech]

Yes it was solved on TV, Many thanks hddguy... I don't think it involved shorting though..

 

[nik_k]

Hello I have the same problem with the media cash, you can recover?
Data on the disk is not.

Seagate hdd ST500DM002,Firmware:KC45, S/N:S2AG6JNL

Rst 0x10M
MC Internal LPC Process
Spin Up
(P) SATA Reset

MCMTFileHandler: EXCEPTION: Failed MCMT read request
MCMTFileHandler: EXCEPTION: Failed MCMT read request
Dither

1 F3 T>/1
2.F3 1>N1
3. distort food.
4. Повторить п. 1
5. F3 T>i4,1,22
F3 T>i3,1,22
F3 T>m0,8,2,1,1,,,22

 

[hddguy]

System file 3_346_0 needs to be cleared or replaced.