So here's something odd I've not seen before. External HDD containing HN-M201RAD HDD inside is described by the customer as having been dropped and not spinning now.
Obviously I'm expecting to find that it's head stuck, but to my surprise, everything inside looks perfectly fine. Heads nicely seated on ramp, not mangled or anything. Platters spin freely. But, it doesn't even attempt to spin.
My guess is that perhaps it has a bad head from the drop and that's why it's refusing to spin up. I've just never seen this with a Samsung before. Anyone else seen this?
Obviously I'm expecting to find that it's head stuck, but to my surprise, everything inside looks perfectly fine. Heads nicely seated on ramp, not mangled or anything. Platters spin freely. But, it doesn't even attempt to spin.
My guess is that perhaps it has a bad head from the drop and that's why it's refusing to spin up. I've just never seen this with a Samsung before. Anyone else seen this?