I don't know if the 500gb 2.5" WD drive is affected by the slow responding issue or whether it's just other damage but is there a way of speeding up the imaging process? I've tried adjusting settings as per the manual but nothing seems to speed up the imaging rate. Currently it has taken a few hours to image about 10% of the drive on the first scan. It's forecasting an expected time of days rather than hours. I am using the Pro version.