slingshot
Data Recovery Novice
Posts: 143
Joined: Fri Jul 21, 2017 7:26 pm

WD My Book Duo

Thu Apr 11, 2019 11:06 am

Hi guys, having an issue recreating the RAID out of one of these things. Drives have imaged nicely but something is getting in the way of a virtual raid reconstruction and I'm thinking it maybe down to the WD 256 bit AES hardware encryption ? Anybody able to shed any light on this one for me please ?

As always, thanks in advance for any ideas / pointers :)

slingshot
Data Recovery Novice
Posts: 143
Joined: Fri Jul 21, 2017 7:26 pm

WD My Book Duo

Fri Apr 12, 2019 4:47 am

So, these can't be recovered due to the way the encryption key is stored, great show Western Digital, great show :(

User avatar
lcoughey
Forum Moderator
Posts: 547
Joined: Mon Jan 12, 2015 12:46 pm
Location: Ontario, Canada
Contact: Website Facebook Twitter Google+

WD My Book Duo

Fri Apr 12, 2019 7:22 am

No option to put clones into the enclosure or a new enclosure?

slingshot
Data Recovery Novice
Posts: 143
Joined: Fri Jul 21, 2017 7:26 pm

WD My Book Duo

Fri Apr 12, 2019 10:12 am

Unfortunately the enclosure is nuked and I'm not entirely sure if getting another one will work, as the keys are meant to be stored on the enclosures main-board :roll:

User avatar
Jared
Forum Admin
Posts: 3410
Joined: Mon Jan 12, 2015 12:32 pm
Location: Providence, RI
Contact: Website Facebook Twitter Skype YouTube Google+

WD My Book Duo

Fri Apr 12, 2019 12:42 pm

slingshot wrote:Unfortunately the enclosure is nuked and I'm not entirely sure if getting another one will work, as the keys are meant to be stored on the enclosures main-board :roll:
Anything on that enclosure bridge that looks like a ROM chip you could dump? I had a WD NAS that seemed to be encrypted by the bridge as well. The case was never approved so I didn't pursue it, but I seem to recall a couple ROM looking chips and I assumed the encryption key might be stored in one of those.

Sent from my SM-G935U using Tapatalk

slingshot
Data Recovery Novice
Posts: 143
Joined: Fri Jul 21, 2017 7:26 pm

WD My Book Duo

Sat Apr 13, 2019 1:50 pm

I am unable to dissemble the enclosure as its going back to customer. They seem to think they can get WD to sort it out for them :lol:

In the interests of this thing coming back (like a boomerang) once WD have taken an almighty turd on said customer, how could I dump from the chip on the controller board ?

Return to “RAID Data Recovery Forum”

Who is online

Users browsing this forum: No registered users and 0 guests