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SG 1tb 2.5 inch WDE0936Y engine stuck

Posted: Wed Oct 17, 2018 3:53 am
by kilgor
Greetings,
Sorry for bothering, as you may know I am a newbie on this area and still learning. So my case may easy for you but first time for me.

Yesterday I got a patient which fell from 1mt. I diagonised it as its spindle motor is not working. I have not opened case yet to see what is happening inside, just because I would like to see your thoughts.

Thank you have a nice day.

SG 1tb 2.5 inch WDE0936Y engine stuck

Posted: Wed Oct 17, 2018 5:11 am
by Bankole Oladoja
Hello..
Is this a Head Stuck or Motor Stuck.. ?
Can you describe the sound..?

SG 1tb 2.5 inch WDE0936Y engine stuck

Posted: Wed Oct 17, 2018 9:09 am
by Jared
Given that it's a 2.5" drive, the most likely scenario is that the read/write heads came off the ramp and are now stuck to the platters. A professional with a clean room and the right tools & experience can possibly remove them safely and still use the original heads to recover the data. However, amateur attempts to free the heads almost always result in failed heads and possibly even severe damage to the platters.

It might be best to seek out a qualified data recovery lab in your area.

SG 1tb 2.5 inch WDE0936Y engine stuck

Posted: Wed Oct 17, 2018 11:51 pm
by hdd00
Plus, it looks like a Rosewood by the serial number posted....