Few months ago I bought a WD MyPasport 4TB disk, and recently, when I tried to access in Windows 10 SO, I saw the disk in the disk list, but it doesn't specified disk usage, and when I tried to open the disk the windows freezed and never stop freezig, and when unplugged the disk the freezing state dissapear.
The disk ran properly before this situation, I tried to mount in linux system and appeared the next errors on logs:
blk_update_request: critical medium error
Buffer I/O error on xxx, logical block xxx, async page read
I tried to execute analysys of the surface and the app returns that is ok, and I tried chfdsk /f in windows but runs very slowly and never finished, for the slow speed.
I didn't setted any password for the device.
¿Can I format he partition and recover the files with testDisk, for example? ¿or is not possible with default encryption?
The disk ran properly before this situation, I tried to mount in linux system and appeared the next errors on logs:
blk_update_request: critical medium error
Buffer I/O error on xxx, logical block xxx, async page read
I tried to execute analysys of the surface and the app returns that is ok, and I tried chfdsk /f in windows but runs very slowly and never finished, for the slow speed.
I didn't setted any password for the device.
¿Can I format he partition and recover the files with testDisk, for example? ¿or is not possible with default encryption?