Imadeamistake
New member
Hi everyone.
Unfortunately I made a terrible mistake with my Western Digital My Book Studio 2TB External Hard Drive with Metal Enclosure.
It started doing a clicking sound and couldn't be recognised by the computer. Searching for answers and solutions, I ended up watching youtube videos with people doing repairs.. Now you can already imagine the rest of the story. I opened it and unfortunately I left my fingerprints on the platter. I didn't know that it was so dangerous. I'm based in the UK and I had conversations with some data recovery labs that I checked on google (based on the good reviews). I even went to one in person and the guy after seeing that the hd had been open, and noticing the fingerprints, told me that it's over. The other labs also told me almost the same thing, and they would have charged hundreds even if the attempted repair was unsuccessful.
Then I called another company which is based in many locations (in and out the UK) and they told me that they can do the job and even have 100% success rate, saying that they've seen much more critical cases). Obviously they still have to see the hard drive in person.
I've been reading some of your posts where you talk about removing fingerprints using some products (I will not touch it anymore/don't worry!). Does it mean that a successful recovery is realistic?
The hard drive has no marks or scratches. Just many fingerprints.
Thanks for your help
Unfortunately I made a terrible mistake with my Western Digital My Book Studio 2TB External Hard Drive with Metal Enclosure.
It started doing a clicking sound and couldn't be recognised by the computer. Searching for answers and solutions, I ended up watching youtube videos with people doing repairs.. Now you can already imagine the rest of the story. I opened it and unfortunately I left my fingerprints on the platter. I didn't know that it was so dangerous. I'm based in the UK and I had conversations with some data recovery labs that I checked on google (based on the good reviews). I even went to one in person and the guy after seeing that the hd had been open, and noticing the fingerprints, told me that it's over. The other labs also told me almost the same thing, and they would have charged hundreds even if the attempted repair was unsuccessful.
Then I called another company which is based in many locations (in and out the UK) and they told me that they can do the job and even have 100% success rate, saying that they've seen much more critical cases). Obviously they still have to see the hard drive in person.
I've been reading some of your posts where you talk about removing fingerprints using some products (I will not touch it anymore/don't worry!). Does it mean that a successful recovery is realistic?
The hard drive has no marks or scratches. Just many fingerprints.
Thanks for your help