Seagate ST9500325AS can't access user data

eng.mas

eng.mas

New member
I have Seagate HDD ST9500325AS, when I power on it's spin up normally but still bussy for a whaile of time tnd then turn to Ready state
utilty Log is that:
CODE: SELECT ALL



HDD family detecting...


Family ID: 3C
Selected family......................... : 3C, Wyatt
Model by ID............................. : ST9500325AS

Loading default settings!
Use the options dialog to review and save utility settings.
Then press OK!


Family default settings loading!


Tech Key...

Requesting FW Pkg ver ........ WY05A7.HPM1.DA104B.0005HPM1


Detecting Phys Sct Size...
Result.................................. : 512

Detecting Max Head number...
Phys. heads............................. : 4

Obtaining Saved Mode Pages File information...
Reading Saved Mode Pages...
Parsing Saved Mode Pages...
SMP Dbl: 0x3C000317 - 0x037FF7FF (0x0000000F)

LBA alignment........................... : 0

Obtaining Registry File information...
Reading Registry File...
Parsing Registry File...

Media Cache
===========
MC is not supported / NVC caching


Collecting Sys Files information...
ID Len
===============
0 2 Reserved Defect Table (SA defect table)
1 2 Drive Information File (DIF)
2 16 Performance Parameter File (PPF)
3 1870 Primary Defect File (P-List))
4 9 Servo Adaptive Parameter File (SAP)
5 4 Manufacturing Information File (MIF)
6 85 Read Adaptive Parameters File (RAP)
7 1 Controller Adaptive Parameters File (CAP)
8 2400
9 1 SMART Configuration File
A 2251 SMART Data File
B 1000
C 64000 Serial Port Test Results File (Self Scan Log)
D 160
E 432 Data Integrity Check (DIC), HEAD 0
F 223 DIC Dummy File
13 8 Disc Registry File (settings, security, etc)
15 100 BGMS File (Directed Offline Scan)
16 2
17 40
19 24 Log File
1A 33 Log File
1B 1 Log File
1C 9
1D 128 Physical Overlay File 0
1E 128 Physical Overlay File 1
1F 640 Physical Overlay File 2
22 80 Drive Self Test (DST), Head 0
23 80 Drive Self Test (DST), Head 1
24 80 Drive Self Test (DST), Head 2
25 80 Drive Self Test (DST), Head 3
2A 9 Saved Mode Pages (HDD settings)
2B 535 R/W Operating Parameters (translator, etc)
2C 432 Data Integrity Check (DIC), HEAD 1
2D 432 Data Integrity Check (DIC), HEAD 2
2E 432 Data Integrity Check (DIC), HEAD 3
33 4576
34 640 Packed CONGEN XML definition
35 26 SMART Data
Collecting Sys File Infos completed

Collecting DT Infos...
ROM:
ID MemOffs Len
===========================
0 6020100 43520 Read Adaptive Parameters File (RAP)
1 6020000 256 Controller Adaptive Parameters File (CAP)
4 4000000 4096 Servo Adaptive Parameter File (SAP)
5 6C000 81920 Servo Firmware Table
A 60A2C1C 1024 Seek Profile
13 60ADC7C 768 Dependent Zone Table for User Area
14 60ADF7C 64 Dependent Zone Table for System Area
15 0 524288 Flash ROM
1B 60ACA64 4632 Dependent Zone Group Tables for User Area
1C 60AC924 320 Dependent Zone Group Tables for System Area
1D 6020120 208 VBAR Configuration File
1E 6020380 3216 Zone Format Parameters File

RAM:
ID MemOffs Len
===========================
0 6020100 43520 Read Adaptive Parameters File (RAP)
1 6020000 256 Controller Adaptive Parameters File (CAP)
2 60201F0 400 Zone Table
4 4000000 4096 Servo Adaptive Parameter File (SAP)
5 6C000 81920 Servo Firmware Table
6 227840 40996 Servo Flaw Table
A 60A2C1C 1024 Seek Profile
13 60ADC7C 768 Dependent Zone Table for User Area
14 60ADF7C 64 Dependent Zone Table for System Area
15 0 524288 Flash ROM
16 6020100 32 Drive Configuration Table
17 6022A60 1616 Temperature Control Configuration
1B 60ACA64 4632 Dependent Zone Group Tables for User Area
1C 60AC924 320 Dependent Zone Group Tables for System Area
1D 6020120 208 VBAR Configuration File
1E 6020380 3216 Zone Format Parameters File
1F 6144678 1728 RW working user preamp table
20 6144D38 72 RW working system preamp table

Collecting DT Infos completed


Reading autotuning buffer............... Ok
Searching module table in RAM... ....... Ok
Searching volume 3 file table in RAM.... Ok
Searching volume 0 file table in RAM.... Ok
Searching SMP RAM FID in RAM............ Ok
Searching Non Resident G-List FID in RAM Ok
Searching CFW OVL FID in RAM............ Ok
Searching DT table(RAM, WR) in RAM...... Ok
Searching DT table(RAM, RD) in RAM...... Ok

System Files I/O method detection... ATA(indirect)



in terminal mode it's
F3 T>

But I didn't able to read any sector!!
What the problme is?!
and How I can solve it?
it's for data recovery purpose.
 
eng.mas

eng.mas

New member
ASCII Diag mode

F3 T>
ASCII Diag mode

F3 T>
ATA 15 Cmds
Ts(ms) dT(ms) Op Cnt LBA
580846 99999999 2F 0079 0024000059BF
580860 14 3F 0001 0024000059BE
580861 1 2F 0079 0024000059BF
580874 13 3F 0001 0024000059BE
580875 1 2F 0079 0024000059BF
580889 14 3F 0001 0024000059BE
580890 1 2F 0079 0024000059BF
580904 14 3F 0001 0024000059BE
580905 1 2F 0079 0024000059BF
580918 13 3F 0001 0024000059BE
580919 1 2F 0009 0024000059BF
580925 6 3F 0001 0024000059BE
580926 1 2F 0001 0024000059BF
580927 1 3F 0001 0024000059BE
583165 2238 2F 0041 0024000059BF

RW 32 Cmds
Ts(ms) dT(ms) xT(ms) Type Option Mode St EC Info
487065 99999999 5 02 002421 000000 1 00000080 XFR WR SYS LBA B 0000568B L 00000001 BO 000000 BES 005D380.005D3FF.005D380
487073 8 12 02 002421 000000 1 00000080 XFR WR SYS LBA B 0000576D L 00000001 BO 000000 BES 005EB80.005EBFF.005EB80
487086 13 12 02 002421 000000 1 00000080 XFR WR SYS LBA B 00005540 L 00000008 BO 000000 BES 0059A00.0059DFF.0059A00
487098 12 11 02 002421 000000 1 00000080 XFR WR SYS LBA B 0002762C L 00000008 BO 000000 BES 0059A00.0059DFF.0059A00
487112 14 280 02 001121 000000 2 43110081 XFR RD SYS LBA B 0000494D L 00000009 BO 000000 BES 009AA9F.009AF1E.009AA9F
487392 280 1895 02 001121 000000 2 43110081 XFR RD SYS LBA B 0000494D L 00000001 BO 000000 BES 009AA9F.009AF1E.009AA9F
489287 1895 8 02 001121 000000 1 00000080 XFR RD SYS LBA B 00026A39 L 00000009 BO 000000 BES 009AA9F.009AF1E.009AA9F
525219 35932 11 38 001121 000000 1 00000080 PWR Mode 1
533964 8745 45 38 001121 000000 1 00000080 PWR Mode 0
533964 0 45 00 001014 000000 1 00000080 SEEK USR TRK CH 000000.0
534011 47 77 02 002421 000000 0 C4090081 XFR WR SYS LBA B 00006933 L 00000001 BO 000000 BES 0051BC9.0051C48.0051BC9
534088 77 11 02 002421 000000 1 00000080 XFR WR SYS LBA B 00028A1F L 00000001 BO 000000 BES 0051BC9.0051C48.0051BC9
534099 11 333 38 002421 000000 1 00000080 PWR Mode 2
575360 41261 216 38 002421 000000 1 00000080 PWR Mode 0
575576 216 23 02 002421 000000 1 00000080 XFR WR SYS LBA B 00006933 L 00000001 BO 000000 BES 0051BC9.0051C48.0051BC9
575599 23 11 02 002421 000000 1 00000080 XFR WR SYS LBA B 00028A1F L 00000001 BO 000000 BES 0051BC9.0051C48.0051BC9
575612 13 12 12 002421 000000 1 00000080 TEMP 34 degC
575625 13 12 34 002421 000000 1 00000080 TCC 0
575644 19 9 02 002421 000000 1 00000080 XFR WR SYS LBA B 000081DD L 00000001 BO 000000 BES 0059A00.0059A7F.0059A00
575653 9 11 02 002421 000000 1 00000080 XFR WR SYS LBA B 0002A2C9 L 00000001 BO 000000 BES 0059A00.0059A7F.0059A00
575674 21 304 02 001121 000000 2 43110081 XFR RD SYS LBA B 0000494D L 00000009 BO 000000 BES 009AA9F.009AF1E.009AA9F
575979 305 1894 02 001121 000000 2 43110081 XFR RD SYS LBA B 0000494D L 00000001 BO 000000 BES 009AA9F.009AF1E.009AA9F
577873 1894 8 02 001121 000000 1 00000080 XFR RD SYS LBA B 00026A39 L 00000009 BO 000000 BES 009AA9F.009AF1E.009AA9F
577888 15 335 02 001121 000000 2 43110081 XFR RD SYS LBA B 0000493D L 00000008 BO 000000 BES 009AA9F.009AE9E.009AA9F
578224 336 1894 02 001121 000000 2 43110081 XFR RD SYS LBA B 0000493D L 00000001 BO 000000 BES 009AA9F.009AE9E.009AA9F
580118 1894 8 02 001121 000000 1 00000080 XFR RD SYS LBA B 00026A29 L 00000008 BO 000000 BES 009AA9F.009AE9E.009AA9F
580928 810 330 02 001121 000000 2 43110081 XFR RD SYS LBA B 00007FDD L 00000100 BO 000000 BES 0048000.004FFFF.0048000
581258 330 1895 02 001121 000000 2 43110081 XFR RD SYS LBA B 00007FDD L 00000001 BO 000000 BES 0048000.004FFFF.0048000
583153 1895 12 02 001121 000000 1 00000080 XFR RD SYS LBA B 0002A0C9 L 00000100 BO 000000 BES 0048000.004FFFF.0048000
583424 271 12 38 001121 000000 1 00000080 PWR Mode 1
588484 5060 47 38 001121 000000 1 00000080 PWR Mode 0
588484 0 47 00 001014 000000 1 00000080 SEEK USR TRK CH 000000.0
 
eng.mas

eng.mas

New member
update

this is log when I tried to make SA Backup

Test : HDD resources backup
Folder: C:\Program Files (x86)\ACE Lab\PC-3000\Bin\!Profiles\SgF3\Wyatt\ST9500325AS-0005HPM1-6VECVBMZ\Data\SABackup\



Reading ROM to profile folder
Folder: C:\Program Files (x86)\ACE Lab\PC-3000\Bin\!Profiles\SgF3\Wyatt\ST9500325AS-0005HPM1-6VECVBMZ\Data\SABackup\ROM\
Result.................................. : Ok


Reading DT to profile folder
Folder: C:\Program Files (x86)\ACE Lab\PC-3000\Bin\!Profiles\SgF3\Wyatt\ST9500325AS-0005HPM1-6VECVBMZ\Data\SABackup\CPDir\

DT 0000 (Flash ROM), Read Adaptive Parameters File (RAP).............. : Ok
DT 0001 (Flash ROM), Controller Adaptive Parameters File (CAP)........ : Ok
DT 0004 (Flash ROM), Servo Adaptive Parameter File (SAP).............. : Ok
DT 0005 (Flash ROM), Servo Firmware Table............................. : Ok
DT 000A (Flash ROM), Seek Profile..................................... : Ok
DT 0013 (Flash ROM), Dependent Zone Table for User Area............... : Ok
DT 0014 (Flash ROM), Dependent Zone Table for System Area............. : Ok
DT 0015 (Flash ROM), Flash ROM........................................ : Ok
DT 001B (Flash ROM), Dependent Zone Group Tables for User Area........ : Ok
DT 001C (Flash ROM), Dependent Zone Group Tables for System Area...... : Ok
DT 001D (Flash ROM), VBAR Configuration File.......................... : Ok
DT 001E (Flash ROM), Zone Format Parameters File...................... : Ok
DT 0000 (RAM), Read Adaptive Parameters File (RAP).................... : Ok
DT 0001 (RAM), Controller Adaptive Parameters File (CAP).............. : Ok
DT 0002 (RAM), Zone Table............................................. : Ok
DT 0004 (RAM), Servo Adaptive Parameter File (SAP).................... : Ok
DT 0005 (RAM), Servo Firmware Table................................... : Ok
DT 0006 (RAM), Servo Flaw Table....................................... : Ok
DT 000A (RAM), Seek Profile........................................... : Ok
DT 0013 (RAM), Dependent Zone Table for User Area..................... : Ok
DT 0014 (RAM), Dependent Zone Table for System Area................... : Ok
DT 0015 (RAM), Flash ROM.............................................. : Ok
DT 0016 (RAM), Drive Configuration Table.............................. : Ok
DT 0017 (RAM), Temperature Control Configuration...................... : Ok
DT 001B (RAM), Dependent Zone Group Tables for User Area.............. : Ok
DT 001C (RAM), Dependent Zone Group Tables for System Area............ : Ok
DT 001D (RAM), VBAR Configuration File................................ : Ok
DT 001E (RAM), Zone Format Parameters File............................ : Ok
DT 001F (RAM), RW working user preamp table........................... : Ok
DT 0020 (RAM), RW working system preamp table......................... : Ok
DT reading process completed
Result.................................. : Ok

Reading modules to profile folder
Folder: C:\Program Files (x86)\ACE Lab\PC-3000\Bin\!Profiles\SgF3\Wyatt\ST9500325AS-0005HPM1-6VECVBMZ\Data\SABackup\ModDir\

Will be skipped : 000C, 000E, 000F, 0022, 0023, 0024, 0025, 002C, 002D, 002E

Module 0001, Drive Information File (DIF)............................. : Ok
Module 0002, Performance Parameter File (PPF)......................... : Ok
Module 0003, Primary Defect File (P-List))............................ : Ok
Module 0004, Servo Adaptive Parameter File (SAP)...................... : Ok
Module 0005, Manufacturing Information File (MIF)..................... : Ok
Module 0006, Read Adaptive Parameters File (RAP)...................... : Ok
Module 0007, Controller Adaptive Parameters File (CAP)................ : Ok
Module 0008........................................................... : Ok
Module 0009, SMART Configuration File................................. : Ok
Module 000A, SMART Data File.......................................... : Ok
Module 000B........................................................... : Ok
Module 000D........................................................... : Ok
Module 0013, Disc Registry File (settings, security, etc)............. : Ok
Module 0015, BGMS File (Directed Offline Scan)........................ : Ok
Module 0016........................................................... : Ok
Module 0017........................................................... : Ok
Module 0019, Log File................................................. : Ok
Module 001A, Log File................................................. : Ok
Module 001B, Log File................................................. : Ok
Module 001C........................................................... : Ok
Module 001D, Physical Overlay File 0.................................. : Ok
Module 001E, Physical Overlay File 1.................................. : Ok
Module 001F, Physical Overlay File 2.................................. : Ok
Module 002A, Saved Mode Pages (HDD settings).......................... : Ok
Module 002B, R/W Operating Parameters (translator, etc)............... : Ok
Module 0033........................................................... : Ok
Module 0034, Packed CONGEN XML definition............................. : Ok
Module 0035, SMART Data............................................... : Ok
Modules reading process completed

Reading HDD ID pages list...
Reading HDD ID pages...
ID Page 00............................................................ : Ok
ID Page 01............................................................ : Ok
ID Page 02............................................................ : Ok
ID Page 03............................................................ : Ok
ID Page 04............................................................ : Ok
ID Page 08............................................................ : Ok
ID Page 09............................................................ : Ok
ID Page 0A............................................................ : Ok
ID Page 0B............................................................ : Ok
ID Page 0C............................................................ : Ok
ID Page 0D............................................................ : Ok
ID Page 0E............................................................ : Ok
ID Page 0F............................................................ : Ok

Reading System Files to profile folder
Folder: C:\Program Files (x86)\ACE Lab\PC-3000\Bin\!Profiles\SgF3\Wyatt\ST9500325AS-0005HPM1-6VECVBMZ\Data\SABackup\SysFiles\
Copies : 0 1

Sys File FC000000(0).................................................. : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC000000(1).................................................. : Ok
Sys File FC001203(0).................................................. : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC001203(1).................................................. : Ok
Sys File FC002204(0).................................................. : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC002204(1).................................................. : Ok
Sys File FC003205(0).................................................. : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC003205(1).................................................. : Ok
Sys File FC004206(0).................................................. : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC004206(1).................................................. : Ok
Sys File FC00520B(0).................................................. : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC00520B(1).................................................. : Ok
Sys File FC00620C(0).................................................. : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC00620C(1).................................................. : Ok
Sys File FC00720D(0).................................................. : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC00720D(1).................................................. : Ok
Sys File FC345010(0), Primary Defect File (P-List))................... : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC345010(1), Primary Defect File (P-List))................... : Ok
Sys File FC34D01C(0), R/W Operating Parameters (translator, etc)...... : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC34D01C(1), R/W Operating Parameters (translator, etc)...... : Ok
Sys File FC34F026(0).................................................. : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC34F026(1).................................................. : Ok
Sys File FC353100(0), Physical Overlay File 0......................... : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC353100(1), Physical Overlay File 0......................... : Ok
Sys File FC354101(0), Physical Overlay File 1......................... : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC354101(1), Physical Overlay File 1......................... : Ok
Sys File FC355102(0), Physical Overlay File 2......................... : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC355102(1), Physical Overlay File 2......................... : Ok
Sys File FC356103(0).................................................. : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC356103(1).................................................. : Ok
Sys File FC357104(0).................................................. : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC357104(1).................................................. : Ok
Sys File FC358105(0).................................................. : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC358105(1).................................................. : Ok
Sys File FC359106(0).................................................. : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC359106(1).................................................. : Ok
Sys File FC35A107(0).................................................. : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC35A107(1).................................................. : Ok
Sys File FC35B108(0).................................................. : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC35B108(1).................................................. : Ok
Sys File FC35C109(0).................................................. : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC35C109(1).................................................. : Ok
Sys File FC35D10A(0).................................................. : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC35D10A(1).................................................. : Ok
Sys File FC35E10B(0).................................................. : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC35E10B(1).................................................. : Ok
Sys File FC35F10C(0).................................................. : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC35F10C(1).................................................. : Ok
Sys File FC36010D(0).................................................. : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC36010D(1).................................................. : Ok
Sys File FC361110(0).................................................. : Error
Error : Rq Rd Sys File part ID 0, Offs 0x0 err! Tech state 0x72, 0x04440000
Sys File FC361110(1).................................................. : Ok
System Files reading process completed

Reading loader data to folder (LDR)
Scanning LOD files...
reading file FC00620C...
reading file FC353100...
Appending: Overlay ID = 00
reading file FC354101...
Appending: Overlay ID = 01
reading file FC355102...
reading file FC356103...
Appending: Overlay ID = 04
reading file FC357104...
Appending: Overlay ID = 05
reading file FC358105...
reading file FC359106...
reading file FC35A107...
reading file FC35B108...
reading file FC35C109...
reading file FC35D10A...
reading file FC35E10B...
reading file FC35F10C...
reading file FC36010D...

Backup of service information completed
 
J

jol

Member
wOW a lot of sys files have n error
Can see it from your backup AND from last 32 commands

EDIT: all of them are from head 0
What are you getting from F3 T>/7X
 
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