lcoughey wrote:For a while, we used to recover data to our own internal drives on which we would send the data back to resellers. After they copied the data off, they would ship the drives back with the next project. Unfortunately, we were either not getting the drives back or they were coming back damaged. So, now we have a zero exception rule to not lend out our drives. They can provide a drive of their own or purchase one from us.
In Larry's case, I don't see why you would lend a client anything for them to not pay you for your services. Part of the cost of doing data recovery is having the equipment and knowledge to do so. So, by your providing him with the drives, enclosure and where to get the software to do it on his own, you have basically provided him with your services at a cost to you and free for him. At the very least, the cost to do the recovery should have been the same as if you were doing it plus extra fees for the use of your equipment and training.
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