Need help wd Self Test hard drive error

[jenny]

I use auto Self Test Firmware
WD40EZRX-00SPEB0-80.00A80-WD-WCC4E0XSNUV5-0001007H
receive an error message as shown below
Help me



Thanks

 

[pclab]

Better ask MRT support team, but it seems that heads are not good.

 

[Jared]

I assume you're trying to just refurbish this drive right?