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Hi there. I have a Western Digital My Book Studio 2TB. One platter unfortunately has scratches and it kills heads, so data can't be pulled from there. My question is, does the manufacturer (I know that they're not in the data recovery business) have machines that can make the surface of those...

Hi everyone. Unfortunately I made a terrible mistake with my Western Digital My Book Studio 2TB External Hard Drive with Metal Enclosure. It started doing a clicking sound and couldn't be recognised by the computer. Searching for answers and solutions, I ended up watching youtube videos with...