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by Imadeamistake
Sat Jun 29, 2019 10:15 am
Forum: Western Digital Data Recovery
Topic: Help. Platter full of fingerprints, is there hope?
Replies: 33
Views: 1189

Help. Platter full of fingerprints, is there hope?

I wanted to know your opinion on this guy's video from HDD recovery services.
He put some glue with a glue gun in a spot of the hard drive so that the new head would not hit the scratches on the platter and get destroyed. What do you think?
https://www.youtube.com/watch?v=gmCOTz0YVfA
by Imadeamistake
Tue Jun 25, 2019 1:26 pm
Forum: Western Digital Data Recovery
Topic: Help. Platter full of fingerprints, is there hope?
Replies: 33
Views: 1189

Help. Platter full of fingerprints, is there hope?

Usually if heads are killed, that means media damage, and if that happens, there's no chance of recovery. See a case I checked today. This is not possible anywhere (maybe the aliens can, who knows...) Apart from the fingerprints (which Sean told me he was able to clean), the platter had no (visible...
by Imadeamistake
Tue Jun 25, 2019 1:24 pm
Forum: Western Digital Data Recovery
Topic: Help. Platter full of fingerprints, is there hope?
Replies: 33
Views: 1189

Help. Platter full of fingerprints, is there hope?

14285 Sean said that the fingerprints were removed and the situation seemed fine but then the replacement heads were destroyed almost instantly, so maybe the problem is something else. What model is the drive? I ask because the chances anything can be done will largely rely on the specific architec...
by Imadeamistake
Tue Jun 25, 2019 9:32 am
Forum: Western Digital Data Recovery
Topic: Help. Platter full of fingerprints, is there hope?
Replies: 33
Views: 1189

Help. Platter full of fingerprints, is there hope?

Do you think it's possible that in 10 years time, technology will make progress and my hard drive will become recoverable? The technology and skills needed to do a job like this exist now. The problem is this, nobody wants to work on it for free. People on this forum can do the level of work requir...
by Imadeamistake
Tue Jun 25, 2019 8:37 am
Forum: Western Digital Data Recovery
Topic: Help. Platter full of fingerprints, is there hope?
Replies: 33
Views: 1189

Help. Platter full of fingerprints, is there hope?

Do you think it's possible that in 10 years time, technology will make progress and my hard drive will become recoverable?
by Imadeamistake
Tue Jun 25, 2019 4:43 am
Forum: Western Digital Data Recovery
Topic: Help. Platter full of fingerprints, is there hope?
Replies: 33
Views: 1189

Help. Platter full of fingerprints, is there hope?

Is there anybody in this forum or outside that has proved in the past to solve impossible cases?
by Imadeamistake
Mon Jun 24, 2019 9:05 am
Forum: Western Digital Data Recovery
Topic: Help. Platter full of fingerprints, is there hope?
Replies: 33
Views: 1189

Help. Platter full of fingerprints, is there hope?

If Sean couldn't do it then its highly likely it cant be done, however, there are extra factors to consider in him coming to that conclusion, mainly time vs money. With several other cases to work on, each with their own tariff and time slots, its sometimes just uneconomical to thrash away at a dri...
by Imadeamistake
Mon Jun 24, 2019 7:18 am
Forum: Western Digital Data Recovery
Topic: Help. Platter full of fingerprints, is there hope?
Replies: 33
Views: 1189

Help. Platter full of fingerprints, is there hope?

Unfortunately Sean got back to me and said that the hard drive was unrecoverable. Even though he cleaned the platter and felt the situation was pretty good, he said that he used two donor drives for replacement heads and each time the new heads were destroyed almost instantly by the damaged media. D...
by Imadeamistake
Sat Jun 15, 2019 10:30 pm
Forum: Western Digital Data Recovery
Topic: Help. Platter full of fingerprints, is there hope?
Replies: 33
Views: 1189

Help. Platter full of fingerprints, is there hope?

Received back the hard drive. Maybe it's never been opened although on the phone I was told that the fingerprints were in the process of being cleaned, that luckily the plates were not damaged, and that the data could be saved. I certainly don't want to open it again and check if it's in the same co...
by Imadeamistake
Wed Jun 12, 2019 4:26 am
Forum: Western Digital Data Recovery
Topic: Help. Platter full of fingerprints, is there hope?
Replies: 33
Views: 1189

Help. Platter full of fingerprints, is there hope?

w.simon wrote:Hello,

Just to understand did you tell the sales person that the drive were opened and platters touched with fingerprints on it ?


Of course, it was the very first thing I said. I made the situation very clear.

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