chicagotech
Data Recovery Noob
Posts: 4
Joined: Thu Mar 07, 2019 10:26 am

Recovered image doesn't show whole image

Thu Mar 07, 2019 10:36 am

My LaCie 5Bit NAS with RIAD 5 doesn't power on, perhaps it is power supply problem. I connect all hard drives to external USB reader, I can see the drive. Have tried different recovery software to recover images. But the recovered image doesn't show whole image.
Image

Why? Is it because of RIAD 5?

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lcoughey
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Recovered image doesn't show whole image

Thu Mar 07, 2019 11:56 am

You need help with RAID 5 data recovery. It is not good practice to work off the original drives and you really should be seeking professional assistance. That said, if your budget doesn't allow for it, there are a few of us who are able to assist remotely.

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Jared
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Recovered image doesn't show whole image

Thu Mar 07, 2019 11:58 am

RAID 5 is a type of stripe array with a distributed parity block. You can't recover data from just a single drive pulled from such an array. Youd need to determine the RAID configuration and then build a virtual array using a program such as R-Studio to recover the data.

It can be pretty daunting if you're new to data recovery, but a professional can probably rebuild the array quite fast.

You also might give Recovery Explorer a try. For many NASs it can autodetect the array and assemble it for you.

chicagotech
Data Recovery Noob
Posts: 4
Joined: Thu Mar 07, 2019 10:26 am

Recovered image doesn't show whole image

Thu Mar 07, 2019 3:38 pm

Thank you for all help. I backup most files. I may miss some recent files. I will try Recovery Explorer and report back.

papa1000
Data Recovery Noob
Posts: 2
Joined: Mon Apr 08, 2019 6:10 pm

Recovered image doesn't show whole image

Mon Apr 08, 2019 6:16 pm

Much obliged to you for all assistance. I reinforcement generally documents. I may miss some ongoing documents. I will attempt Recovery Explorer and report back.

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