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Disclaimer: Data Medics does not endorse or even recommend you consider buying HDDSurgery tools. We view them as overpriced when compared with other tools. Given that they are intent on insulting anyone who mentions price, they have been banned from this forum and links to their products have been removed by the admin. These threads are only left here for the benefit of others who are considering their products and might benefit from the feedback of others here.
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pclab
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HddSurgery-Tools for data recovery experts

Wed Jun 01, 2016 6:41 pm

I believe that to the head ramp tools, there's no big importance (I think there is a small margin for error) instead of tools to get heads out from platters (which need to be more precise).
Also, if you made 2 kinds of tools (plastic and metal) you can advise customer of the differences and difficulties that may come from that difference.
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HddSurgery
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HddSurgery-Tools for data recovery experts

Thu Jun 02, 2016 8:31 am

Dear Jared,

We have to point to some things out about our prices and further explain why we don’t want to have 3D printed tools. I hope that this explanation will be the full answer to all our colleagues, because there are people on this forum that haven’t used our tools and do not know that we also perform data recovery in 90% of our time.

We started developing our tools as we could not buy them because, apart Chinese chopsticks and pieces of paper, there was nothing on the market. Believe me, if someone made a tool of the same functionality, precision, quality, with good documentation and support, we would be the first to buy it.

For example, to point how a research is difficult, we are just working on a tool for HGST Helium drives with 7 platters and we would appreciate it if someone could let us deliver dimensions and computer model of that drive, so we would not had to throw 3000 euros on parts and 80 hours of engineering work on taking measures.

Recently we delivered a greater quantity of tools in one country in Indochina area. The company to which we sold have all the equipment - from clean rooms to the elevator going at a speed of 3 floors per second (for 50 floors). About your claims that the temperature maintaining constant, believe it or not, they turn off their air conditioning systems after 18pm and differences in temperature are up to 30 degrees during the day. Similar, for UV damage, you're right, but we will not risk a tool left on the table in a room where there are no sun-blinds, or if someone forget to close the curtains.

We spent 2 years researching 3D printers, and two different models - ProJet® 3510 HD and 3510 HD ProJet® Max.

The price of each unit is about 90,000 euros, there were major problems in communication because we've waited 4 months to get the email from them (which probably includes the possibility of the existence of the cartel), the print itself is very expensive, even if we do not include depreciation of devices, we would still get 30 % -50 % cheaper tool. This gives the calculations that we would not be able to repay the devices only through the tools.

In addition, the main material for printing is very expensive, and it is necessary to combine with additional support material that remains on the tool in a layer of 2/10 of a millimeter. This would require manually removing the supporting material from the printed tool which raises the question of precision and repeatability, but also the speed rate of development the tools.

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Photo: 3D printed tool after 20 minutes of cleaning the supporting material (white parts and particles) which is used to fill the gaps during the printing

It is possible to make from 1 to 5 tools this way, but it is impossible to organize production, particularly given the problem with the creation of plastic axle, as well as tools for the control functionality (photo below).

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Photo: Supporting tool, used to test a ramp tool

For 8 years we are working to deliver the most accurate and physically durable tools for data recovery and we are always open to suggestions and recommendations for improvements of the product, but there are things and technologies that we have explored and that would jeopardize the quality of our product .

HddSurgery
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Location: Belgrade, Serbia
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HddSurgery-Tools for data recovery experts

Thu Jul 21, 2016 9:29 am

Dear colleagues, we present you the Firmware database, in hope that it will be useful and efficient :wink:

Firmware Database


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pclab
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HddSurgery-Tools for data recovery experts

Thu Jul 21, 2016 11:11 am

Excelent.
Thank You
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Jared
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HddSurgery-Tools for data recovery experts

Thu Jul 21, 2016 4:51 pm

Seems this is a new trend of everyone sharing their resources. Sure is making things easier on that front. :D

Keep it up!

HddSurgery
Data Recovery Noob
Posts: 23
Joined: Tue Jan 20, 2015 6:16 am
Location: Belgrade, Serbia
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HddSurgery-Tools for data recovery experts

Thu Sep 29, 2016 10:58 am

Dear colleagues, we present you our latest product:

Links removed by admin

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HDDS Sea 3.5" Ramp 4A represents a pair of head replacement tools which covers the newer generation Seagate drives with 4 platters, and as such should be treated as an addition to the existing Sea 3.5" Ramp Set. Supported models:

ST4000DM000
ST4000VX000
ST4000VN000
ST5000DM000
ST5000VX000


For additional info, take a look at HDDS Sea 3.5'' Ramp 4ALinks removed by admin and Links removed by admin on our website.

Follow us on Links removed by admin to stay updated with the news from our company.

HddSurgery
Data Recovery Noob
Posts: 23
Joined: Tue Jan 20, 2015 6:16 am
Location: Belgrade, Serbia
Contact: Website

HddSurgery-Tools for data recovery experts

Mon Nov 07, 2016 10:54 am

Dear colleagues, we present you our latest product:

[bLinks removed by admin[/b]


Image

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HddSurgeryTM WD Slim Unlock Key represents our company's further effort to enhance every aspect of the job a data recovery expert performs on a daily basis.
This tool is designed to enable the data recovery specialist to safely remove the securing ring from the platter holder of Western Digital Slim drives, making the platter extraction possible.

Supported models:

WD10SPCX-xxKHSTx
WD10SPCX-xxHWSTx


For additional info, take a look at WD Slim Unlock Key Links removed by admin and Links removed by admin on our website.

Follow us on Links removed by admin to stay updated with the news from our company.

HddSurgery
Data Recovery Noob
Posts: 23
Joined: Tue Jan 20, 2015 6:16 am
Location: Belgrade, Serbia
Contact: Website

HddSurgery-Tools for data recovery experts

Mon Nov 28, 2016 9:53 am

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This November we have been honored by the invitation from Ace Lab company to attend the opening of their new offices in Prague, Czech Republic.

November is not the most beautiful month to visit Prague, but although it was cold outside, our kind hosts tried their best to make us feel comfortable as their guests....

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