HddSurgery-Tools Too Expensive even for data recovery experts

HddSurgery

New member
Head replacement tools for Western Digital Black series hard drives are coming soon :)

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Folow [glow=red]Links removed by admin[/glow] on [glow=red]Links removed by admin[/glow]
 

HddSurgery

New member
Interview with Adrian Merdariu from Serman Recuperación de Datos

1. Hello Adrian, can you tell us something about ''Serman Recuperación de Datos''?

Serman was the first laboratory in Spain and one of the first in Europe starting in this field in 1989. Currently we remain a market reference,
we have experienced an exponential increase in the volume of recoveries while downhill in prices.

We bet the steady increase in quality and not only focused on the recovery process but in communication with the client.

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2. What is your opinion on the future of data recovery, what kind of challenges are ahead us?

I believe that the future will be an exciting one, probably the challenges will be more in software development than hardware mechanics.

No doubt about it, the development of hardware tools shouldn't be on a second plan.


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HddSurgery

New member
WD Black 2.5''-3.5'' Ramp set is coming soon!

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Follow us on [glow=red]Links removed by admin[/glow], we will announce the release of the new tool there :)
 

HddSurgery

New member
Dear friends and colleagues,

Our new product for Western digital Black 2.5''-3.5'' hard drives is officially released :)

HDDS WD Black 2.5''-3.5'' Ramp set



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Video Guide

Animation

HddSurgeryTM [glow=red]Links removed by admin[/glow] is a set of head replacement tools which can be used to safely and easily replace heads on the most of the modern 2.5” and 3.5’’ WD Black hard drives which “park heads” on a ramp.

Set contains 8 pairs of head replacement tools: WD Black 2.5" p1, WD Black 2.5" p2, WD Black 3.5" p1, WD Black 3.5" p2-3, WD Black
3.5" p4, WD Black 3.5" p5.

WD Black 2.5" Ramp p1

This head replacement tool can be used on 2.5” Western Digital hard
drive models from Black series, which have 1 platter and park their
head(s) on a ramp.

WD Black 2.5" Ramp p2

This tool is used on Western Digital 2.5” hard drives from Black series
with 2 platters, which park their heads on a ramp.

WD Black 3.5” Ramp p1

WD Black 3.5” Ramp p1 head replacement tool can be used on 3.5”
Western Digital hard drive models from Black series, which have 1 platter
and park their head on a ramp.

WD Black 3.5” Ramp p2-3

WD Black 3.5” Ramp p2-3 head replacement tool can be used on 3.5”
Western digital hard drive models from Black series, which have 2 or
3 platters and park their heads on a ramp.

WD Black 3.5” Ramp p4

WD Black 3.5” Ramp p4 head replacement tool can be used on 3.5” Western Digital
hard drive models from Black series, which have 4 platters and park their heads on
a ramp.


WD Black 3.5” Ramp p5


WD Black 3.5” Ramp p5 head replacement tool can be used on 3.5”
Western Digital hard drive models from Black series, which have 5
platter and park their heads on a ramp.

Supported models



Mounting the tools





Full head replacement process with all the steps can be found in
[glow=red]Links removed by admin[/glow] and Video Guide.

Conclusion

This guide was written by HDDSurgery team and it is based on our experience acquired during the process of development, designing and testing.

Hope you will like this new tool :)
 
....and at what Price ? When we have to buy your tools at ridiculous price of an average of €500, how many do you want to buy eventually ?, this are tools not for everyday need. Even daily tools like almighty PC-3000 cost €4,7500 and DDI 4 + USB is around €5,500. I wonder how you priced your tools. Sometimes we don't need to buy Ferrari to get to your destination, you just needed to get a car. ER-Tools can never compete with your tools, but get the Job done all the time, perfectly.
 

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HddSurgery

New member
@Bankole Oladoja

Everybody can make (copy) the tools for less money. What they cannot do is design it for less money. Every drive on the tool's supported model list had to be dismantled, scanned, measured, systematized, user manuals had to be written, video/animation guides to be made and various engineers had to be involved in this process.

After the systematization is finished, a zero (pilot) series had to be made, followed by the second, and the third (final). Also, in the aspect of quality control, drives which the tools were designed to be used on, had to be purchased (testing the tools on the client's drives would not be appreciated).

The tools are being manufactured on a 500.000 euro worth machine park, and the amortization of such machines is calculated in the price of the tools, along with the price of manufacturing and materials used.
All of this, so the tool can perfectly perform the job it was made to do. Data recovery (especially on the western market) costs a lot more than the price of our tools. The tools are made for the professionals which are not satisfied with the tools being 90% successful.

Do not forget that we are a data recovery company, and that we have, just like you did, been using pieces of paper to perform the head swap 10 years ago, and that procedure can still be used. We wanted to increase our efficiency and success rate from 60% to 80%.

In the right hands with a drive containing valuable data, the tool is amortized in one successful case.

No one has any complaints on the functionality of the tools, nor their quality. If the complaints exist, it is always about the pricing.
Can you race a Ferrari while driving a Hyundai? Yes you can, but you will lose. You can put 5 papers or use thermally-unstable plastics on the 5 platter drive, but you will find that using our tools brings much more comfort and security to the table. It is all about the personal preference, standardized procedures or trying to be a scientist every time you perform a head swap procedure.
Our job is to save the data every time, not just once.

Regarding the comparison with the PC3000 price, you are actually comparing a small series manufacture of precise metallic products with copying the software? The development of PC3000 and similar tools does not include manufacturing prices, as they do not exist. In our case, along with the development of the tools, the manufacturing tools with 1/100 mm precision is the largest part of the price.

If you will, you will understand all of this, and you will know how to appreciate the support and the quality of our tools, or you can do different, just do not compare apples and oranges, it is simply not wise.
 

pclab

Moderator
Hi Hddsurgery

One suggestion (if possible or not): with the increase of 3D printers on the market, can't the tools be made on it? Maybe you can do 2 kinds (metal and plastic) and reduce the price.
Since you say that the manufacturing is the largest part, maybe you can decrease the value using this technology. Well, if 3D printing is being used to do medical parts, it should do head swap tools.
What do you think?
Cheers
 

HddSurgery

New member
@pclab

Thank you for your suggestion, and we too had the similar idea of trying new manufacturing technologies such as 3D printing. Sadly, using 3D printers for the manufacturing of our tools is not the best idea. Plastic is just not a suitable medium for our tools because of the following: thermal instability, deformability, UV discomposure, possibility of chipping and compromising the platter surface that way, even precision and repeatability (we cannot put that at stake)..

3D printers that use various types of metal as a printing medium are a slightly better option, but the price of those machines alone makes them a bad choice.
It is true that some medical parts are being 3D printed, but the precision of those parts is not as high as the precision of our tools.

Again, thank you for the suggestion, rest assured that we are always searching for new and better ways to improve our tools.
 

Jared

Administrator
Staff member
HddSurgery":xmmw1lj4 said:
@pclab

Thank you for your suggestion, and we too had the similar idea of trying new manufacturing technologies such as 3D printing. Sadly, using 3D printers for the manufacturing of our tools is not the best idea. Plastic is just not a suitable medium for our tools because of the following: thermal instability, deformability, UV discomposure, possibility of chipping and compromising the platter surface that way, even precision and repeatability (we cannot put that at stake)..

3D printers that use various types of metal as a printing medium are a slightly better option, but the price of those machines alone makes them a bad choice.
It is true that some medical parts are being 3D printed, but the precision of those parts is not as high as the precision of our tools.

Again, thank you for the suggestion, rest assured that we are always searching for new and better ways to improve our tools.

I take issue with a few of these statements. I realize your aim is to push the necessity of metal tools, but some of your reasoning doesn't make real world sense. For example, you mention "thermal instability". I don't know about where you work, but here it's a steady 72F year round because I work in an office building which is climate controlled. You also mention "UV discomposure" (I'm guessing you mean degradation), yet again I'm not using any head replacement tools outside in direct sunlight, and I don't think any professional ever would.

I do agree that precision is an issue, as I had at one point considered investing in 3D printing for this purpose. However that's being addressed too as the technology is quickly advancing.
 
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